09:58:03 From  Mary Ann Brunette  to  Everyone:
	Green Bay WI
10:20:22 From  Megan Richert - MN  to  Everyone:
	Do you utilize volunteers that are onsite to visit with patients in person or this all completed remotely?
10:25:24 From  Kerri Anderson  to  Everyone:
	Do you speak to a family member if they answer the phone because patient is not able to wants to talk to volunteer?
10:26:43 From  Peg Larson - WI  to  Everyone:
	How are volunteers assigned?  Same units, time windows?
10:34:33 From  Colleen Miller  to  Everyone:
	Would the volunteer ever contact a family member for the patient to request they bring a personal item for them or would the nurse do this?
10:44:52 From  Kerri Anderson  to  Everyone:
	If the patient doesn't have needs or anything to say at the moment the volunteer calls, is there a number or a way to contact the CAP team later?
10:44:59 From  Sally Sherwood  to  Everyone:
	Su San - what has been the most difficult situation you have encountered?
10:46:32 From  Kathy H. Wisconsin  to  Everyone:
	Does a volunteer continue with a patient, or does the patient receive calls from more than one volunteer?
10:46:51 From  Peg Larson - WI  to  Everyone:
	How did Su San learn about the opportunity to volunteer this way?
10:49:19 From  Pam Gridley - Iowa Hospital Association  to  Everyone:
	Thank you Su San.  Very helpful!
10:52:15 From  Eileen Wiltinger  to  Everyone:
	How many days a week is the average volunteer doing this work? 1or more?
10:53:17 From  Peg Larson - WI  to  Everyone:
	Is the feedback to nurses helping them revise their conversations with patients?
10:54:14 From  Jane Denovchek, MN  to  Everyone:
	How would you characterize the retention of volunteers for CAP?  You are investing a lot in training and access
10:54:36 From  Christina Martin - ND  to  Everyone:
	Is there an age requirement for your volunteers in this program?
10:57:09 From  Beth Spieker - IA, Atlantic  to  Everyone:
	Do the volunteers use their own cell phones or land lines?
11:05:44 From  Jane Denovchek, MN  to  Everyone:
	Appreciate the details on your program!  Thank you
11:06:37 From  Kerri Anderson  to  Everyone:
	Do you have the same requirements for virtual volunteers as in person volunteers?
11:08:39 From  Eileen Wiltinger  to  Everyone:
	Within the organization who owns the Rounding Software program
11:08:41 From  Jane Denovchek, MN  to  Everyone:
	Beyond your connections to colleges, how are adults learning about CAP - how are they coming to you?
11:10:16 From  Sally Sherwood  to  Everyone:
	Have your accrediting agencies (TJC or DNV etc) ever commented about these programs?
11:10:27 From  Peg Larson - WI  to  Everyone:
	What is Volunteer Match?
11:14:21 From  Colleen Miller  to  Everyone:
	How do you connect with various hospitals to make them aware of this program?
11:17:22 From  Colleen Miller  to  Everyone:
	Curious if there might ever be a need for the VIP rogram for children in the hospital if their family member cannot be there?
11:18:13 From  Christina Martin - ND  to  Everyone:
	Thank you so much for the conversation and presentation.  I need to head to next meeting.
11:22:29 From  Kathy H. Wisconsin  to  Everyone:
	Thank you for the wonderful presentation!
11:23:05 From  Sally Sherwood  to  Everyone:
	snowbirds can continue to serve up in the cold when they are south!
11:23:56 From  Jackie Buboltz  to  Everyone:
	Thanks for the presentation and discussion. Will the slides be available?
11:24:17 From  Pam Cook - ND  to  Everyone:
	Yes, the recording and slides will be shared.
11:24:30 From  Jackie Buboltz  to  Everyone:
	Reacted to "Yes, the recording a..." with 👍
11:25:27 From  Kerri Anderson  to  Everyone:
	Thank you!!!!!!
11:25:29 From  Peg Larson - WI  to  Everyone:
	Thank you so much everyone!
11:25:37 From  Angela Berns  to  Everyone:
	Wonderful information.  Thank you.
11:25:39 From  Hannah Chesness  to  Everyone:
	Thank you for this information!!
11:25:43 From  Eileen Wiltinger  to  Everyone:
	Thank you!
11:25:45 From  Colleen Miller  to  Everyone:
	Thank you all!
11:25:52 From  Chessa Loushin  to  Everyone:
	Thank you, have a great day!!
11:25:54 From  Sharon Scott  to  Everyone:
	Thank you everyone.....
11:25:59 From  Donna Nelson  to  Everyone:
	Thank you !